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Interviewing Tips

• Be early
  Make a winning impression by showing you are reliable and organized. Get directions in advance and take a test drive if you are unfamiliar with the area. Also, check out the parking situation or public transportation schedules. Allow enough time for traffic and unexpected delays.
• It's all about you
  Review your resume thoroughly, but don't memorize it word for word. When talking, focus on your skills and accomplishments and how they correlate to the position you want. Hone in on how your experience has prepared you for this job and what you can bring to the table.
• Dress to impress
  Follow this simple rule of thumb: "It's better to be over-dressed than under-dressed." Even if the work environment is casual, your appearance still must be neat, clean and professional. Unless the interviewer specifically tells you to dress casually, a classic suit is always your best bet. Also, limit your use of jewelry, makeup and cologne or perfume.
• The name game
  Make sure you know the correct name and pronunciation of the interviewer. Listen carefully when the interviewer states his or her name and repeat it back when you say hello. Before you leave, ask for a business card from each person you met. This gives you the necessary information to write thank-you letters.
• Hand it over
  A firm handshake is a sign of confidence, but avoid the bone crushing vice grip. Weak and clammy handshakes typically make a bad impression. Don't forget to look the interviewer directly in the eye when initiating contact.
• Body language
  Appear confident by sitting up straight and maintaining good eye contact throughout the interview. Poor posture may translate to low self-esteem. Refrain from fidgeting or chewing gum or candy.
• Be nice
  You never know who you'll meet in the parking lot, elevator or lobby, so be polite to everyone from the receptionist to the CEO. After all, they could have an influence in the hiring process.
• Short and sweet
  Avoid long-winded answers. Practice in advance and you will sound more focused and polished.
• The sounds of silence
  While it may be golden, silence can be uncomfortable. However, jumping in with irrelevant comments just to fill up airtime will only make you look nervous. If you are experiencing trouble forming an answer to a question, wait a few seconds before responding. The use of "um, uh, like, well, err ..." sounds well, um ... stupid. Take your time and think before you speak.
• Cold hard cash
  Although salary is an important factor in your job search, don't let it be the driving force behind your choice. In interviews, it's more important to talk about why you're the right person for the job. Do not bring up salary unless the interviewer asks.
• Practice makes perfect
  Rehearsing is not just for actors. Take time to review what you want to say by asking a friend to play "the interviewer." By practicing your responses to typical interviewing questions, you will significantly reduce your stress level and improve your chances of making a winning impression on the interviewer.

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E-mailed cover letter

Something happens to people when they get online. Maybe it's the instant access, maybe it's the "I-could-be-naked" anonymity, but when people get online they sometimes get overly casual and informal. This might be fine when your talking to your buddy in Omaha or the sweetheart you just met in a chatroom, but it doesn't work well when you're trying to get business done.

Just because you're communicating online does not mean you should consider yourself exempt from any of the formalities of paper-based communication. Online cover letters are notoriously awful, poorly written throwaways of fewer than three lines whose only purpose is to say "I'm applying, this is my resume, have a nice day."

When formatting the cover letter, stick to left-justified headers and four-inch wide text lines in your paragraphs. You never know when the address you're mailing to has a small e-mail-page format that will awkwardly wrap text around the screen. Also, many e-mail systems cannot handle text enhancements like bolding, bulleting or underlining, so play it safe by using CAPITAL LETTERS -- or dashes -- if you need to make an emphasis.

Proper E-mail Cover Letter Etiquette

Anil Dash, the former chief information technology officer for an online music video production studio in Manhattan, lost his job this January when the company fired nearly all its employees. Since then, Dash figures he's applied for more than a dozen jobs, contacting every one of the potential employers - befitting an out-of-work CIO - through e-mail.

But every time he prepares another e-mail, he faces a choice. Should he bother to write an e-mail cover letter, the sort of thing he'd do if he were mailing the resume, or should he merely dash off a few lines to the effect of, "Hi, I'm interested in your job, and I've attached my resume as a Word file. Thanks." "I do cover letters for jobs I really want," Dash says. "For ones I don't care about, I just spam them."

Why cover letters still matter

According to recruiting experts, Dash is doing the right thing by writing extensive e-mail cover letters. Even though cover letters came of age in the age of pen and paper (or typewriter and paper), they still have a place in the 21st century, when want ads, resumes, and interviews all fly over virtual networks. "It's going over the Internet, but it's the same product," Madeline Miller, the manager of Compu-Type Nationwide Resume Service in upstate New York, said of e-mail cover letters. "The cover is very important and it should be the same quality if you were to mail it."

Since e-mail messages generally tend to be conversational and quickly written, many people aren't used to drafting carefully written e-mail cover letters. But Miller said any applicant who creates a fully-fleshed e-mailed cover letter has an advantage over an applicant with a more slapdash cover letter.

"There is a tendency to jot off a few lines, and people might write, "I'm applying for this job, here is my resume," Miller said. "But if there is a cover letter, that could put somebody over the top." But at the same time, make sure your e-mailed cover letter isn't a chore to read. If brevity is a virtue with conventional cover letters, it's a necessity for e-mailed cover letters.

Appropriate cover letter length

Reesa Staten, the research director for OfficeTeam, a staffing service firm, says e-mailed resumes shouldn't run more than two or three paragraphs.

"You want to include the same type of information, albeit in a shorter version," Staten said. "What you don't want to do is rehash your resume. There's no need to restate what you've done in the past. What you want to do is tell them where you learned about the listing, why you're right for the job, and how they can reach you."

Tips for sending cover letters and resumes

If you really want the job, follow up an e-mailed cover letter and resume with a hard copy you mail. Make sure this hard copy includes a cover letter, too, that restates who you are and why you're qualified. Somewhere in the cover letter, be sure to write, "I recently e-mailed you my resume and I'm following up with this hard copy."

Why should you do this? A hard copy gives your resume another chance for exposure and makes it easier for a potential boss to pass around or file your cover letter and resume. In cases where your e-mailed cover letter and resume have been overlooked in someone's in-box or rendered inaccessible by a computer glitch, a hard copy may be your only chance for exposure.

If you're including a resume as an attachment, first make sure the prospective employer accepts attachments. Then, in your cover letter, mention the program you used to create your attachment. ("I've enclosed a cover letter written in Microsoft Word 2000.") It's also a good idea to include a cut and paste text version of your resume in addition, in case the person reading the resume doesn't have the software to open your attachment.

With any resume file you're attaching, open it first to make sure it's updated, error free, and the version of your resume you want to send. Sending a virus is tantamount to sealing your job-doom. Save a copy of whatever you send by including your own e-mail address in the "BCC" field or by making sure a copy goes to your "Sent mail" folder. This allows you to resend the letter if a problem pops up. Lastly, don't fill in the "to" field with the recipient's e-mail address until you've finished writing and editing the cover letter and resume. This prevents you from accidentally sending off the message before it's ready.

Company Research

Understanding a prospective employer is a vital part of the job search. In the ideal situation, the interviewer and the interviewee are equally interested in finding a perfect fit. Look out for yourself. Ask hard questions about work conditions, drawbacks, and low points. If asked tactfully and backed up with research, well-directed questions of this sort won't offend a responsible interviewer. After all, a happy employee is going to be more productive than someone who hates his job.

But if you choose unwisely the first time, don't worry -- jobs are no longer forever. People change careers nowadays about as often as their hairstyles. Chances are, even the person who interviews you, if he or she hasn't been living in a cave with blind fish, will understand that you probably won't be with the company for life. Gone are the days of the 1950s "company man" who signed up after college and stayed on until he retired. Nevertheless, choosing a job and career right the first time saves a lot of time and angst.

The following are some questions you'll want to answer, either by yourself prior to the interview or during the interview, to avoid ending up in the wrong position:

What are the hours?

If your research hasn't revealed this already, you should ask if a job advertised as 40 hours a week really takes 50 or 60 hours a week, or more. You have a right to know how much you'll be working and should protect yourself by asking in the interview whether or not this is truly a 40-hour-a-week job. Interviewers should be honest with you about this; it's information you need to know in order to make a good decision. If you're going to be slammed with work from nine to nine every day, it might not be worth it for you.

Pay?

Be aware that overeagerness to ask about salary can make you look unprofessional. Asking about salary while calling up to schedule an interview is a bad idea. The best time to ask about salary is after you've gotten the job, but before you've accepted. Even if money is your prime motivation, wait till late in the interview to ask money questions.

Still, salary and other benefits are important. Before you go in for an interview, think about how much you need to make to live comfortably, and how much you think you deserve to make, given the responsibilities and your qualifications.

What type of work will I be doing?

Before you go in for an interview, think about which type of work environment suits you best. As we saw earlier, different corporations develop different attitudes. The atmosphere on the floor of the New York Stock exchange is very different from a public library in a small town. Some jobs require you to work with a team in order to produce a final product, while you'll work in solitude in others. It's your responsibility to find the environment that best suits you.

How long will I be here?

Before the interview, you'll also wish to think about your commitment to the job. The interviewer will be concerned about how long you will be able to stay with them. Are you looking for summer employment between school terms, for a six-month experience, a three-month internship, or a lifelong career path? In establishing a career, consider that anything under a year does not constitute a valid work experience to some employers. In many jobs it takes six months just to get up to speed.

Are there walls?

When you go in for the interview, be alert to the work environment, both physical and human. Pay attention to the way the company gets its work done. Imagine yourself coming into that building every day. Do people in the office wear Armani or Levis, DKNY or Dickies? Do they crowd into cubicles or kick back in plush, well-ferned offices? Is there a backslapping, good-ol'-boy, "see the game last night, Joe?" feel to the place? Do the workers seem happy or do they wander round the office like zombies? Are there stains on the carpet, interesting art on the walls? If you look at the interview experience as an opportunity to gather as much information as you can about the company, you'll have plenty of factors to sift through when it's time to make a decision.

Big fish in small pond or cog in machine?

How big a company do you want to work for? Will you be more comfortable as a prominent player in an office where everyone knows one another, or as a single, relatively unnoticed cog in a massive corporate machine? Smaller companies are more likely to offer flexible hours and vacation policies, and they may offer more opportunities for immediate, diverse, and substantive involvement. In addition, a smaller company may be a growing company. It can be exciting to ride a company as it grows, to watch and participate in the formation of its culture and lingo. Smaller companies also tend to suffer less from bothersome bureaucracies, so your ideas have a better chance of immediate implementation.

By the same token, it's difficult to hide in a small company. Everyone will soon realize if you're not producing. It may be more difficult for you to take vacation, or even a long lunch. Small companies also tend to pay less and can't offer the benefits of a larger firm. And especially in these consolidation-crazy times, they're somewhat more susceptible to buy-outs and bankruptcy than a big, established operation. Fortune 500 companies, on the other hand, can usually afford higher salaries than smaller places can. They also offer more comprehensive benefits, and may offer a wider variety of potential places to live.

In the interview process, employees at small companies understand that they don't have the name recognition of bigger places and won't expect you to know as much about them. This is why it's an especially good idea when interviewing with a smaller place, to find out who they are and what they do. Make sure you thoroughly check their web site, if they have one. At least research the industry in which the company's involved if you can't find anything more specific.

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